Last updated: February 2026
SunAirway LLC provides free access to all travel articles, route guides and suggestions on our website. There are no paid subscriptions, no ticket sales, no premium content behind a paywall, and no services that require payment from visitors. Because of this our refund policy is straightforward and limited in scope.
No payments collected
We do not charge users for browsing the site, reading content, downloading any files if we ever add that, or using the information we share. No credit card details are requested or stored. Since no money changes hands during normal use there is nothing to refund in the typical sense.
Exceptions where payment might occur
In rare cases we may partner with third parties for optional extras unrelated to our core content, such as if we ever offer a printed guidebook through an external bookstore or a one-time donation button appears for voluntary support. Any such payments would be handled directly by those third-party services and not by us. We do not process transactions ourselves and we have no control over their refund processes. If something like that happens in the future we will clearly state on the relevant page who handles the money and link to their own refund terms.
Voluntary contributions or donations
If we ever add a way for people to voluntarily support the site through a donation platform the same rule applies. Those are one-way gifts with no expectation of goods or services in return. Donations are non-refundable by default unless the payment processor explicitly allows it within their own rules. We encourage anyone considering a donation to check the processor's policy first.
Contact us for questions
If you have any confusion about payments, think you were charged by mistake, or spot something unusual related to money on the site please reach out right away so we can look into it. Write to us at [email protected] or call +1 202-845-8201. Our physical address is 1961 Chain Bridge Rd, Tysons, VA 22102, United States. We usually reply within a couple business days and will help sort things out as best we can.
Changes to this policy
We might update this page if our services evolve or if laws require it. Any new version will be posted here with an updated date at the top. Since our model is free content we do not expect big changes but it's good to check back occasionally.
In summary
Our site exists to share travel route ideas for free so refunds are rarely relevant. We keep everything transparent and simple. If something feels off just email us, we're real people here and happy to talk.
Thanks for visiting and safe travels to wherever the sun takes you.